Frequently Asked Questions

Which dog training package is right for me?

That depends on your goals and your dog’s current level of training. But you don’t have to worry about it! Get in touch and we can tell you which option is best for you. This topic is covered in your Initial Consultation.

How much training do I need?

Basic manners work is usually uncomplicated and quick; behavior modification can take a bit longer. Either way, we tailor the training program to your needs. This topic is covered in your Initial Consultation.

Which areas do you serve?

Our immediate service area includes North and Central Austin, Westlake, Round Rock, Pflugerville and Georgetown; however, KBDT services the Greater Austin Area. A $25 travel fee will apply to all locations outside of a 20 mile radius from Round Rock. Please inquire within for details. Consulting options are offered nationwide.

What payment options do I have?

Cash, check, or PayPal. We offer discounts for packages, up-front payment, and multiple-dog households. Click here to be directed to our Registration/Payments Page.

What is your cancellation/refund policy?

Payment and Cancellation Policy

How do I know which dog trainer is right for me?

Look for reputable certifications, a commitment to ongoing education, and membership of a professional organization such as the Association of Pet Dog Trainers. Also, APDT has great advice on how to choose a trainer.

My dog is barking, lunging, or growling at dogs/people. What should I do?

Such ugly displays can be scary (and embarrassing), but remember that your four-legged family member is an animal, not a person. He isn’t acting this way from spite or obstinacy. Something is causing his reaction, most likely fear, under-socialization, or barrier frustration. Give us a call and scheduled your Initial Consultation so we may help identify what is causing the behavior and ultimately help you make some changes!

Do you offer a referral program?

Yes! Your referrals are a huge honor…and remember, I am a rewards-based trainer! It would be my pleasure to provide a $10 referral credit towards your next visit (payable upon booking of referred client). Thank you, in advance, for your referral.

What types of methods, tools, philosophies, disciplines, etc. will be used with my dog?

Great question! You should always know what type of training you are jumping into! A rewards-based philosophy will be used without any harsh punishments, intimidation or compulsion-based techniques. You can read more about my experience, approach and professional training awards and credentials here. Under no circumstances will a choke, prong, pinch or shock collar be used on your pet at any time (or any other form of compulsion or intimidation).